Dammam (Head office) Dammam – Omer Bin Abdul Aziz St. Khudarih
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Saturday - Thursday: 8:00 AM - 8:00 PM (Friday closed)
At Abood Ahmad Baasem Son's Co. Ltd., we believe the relationship with our customers extends well beyond the sale. With 61 years of experience in American auto parts, our comprehensive after-sales support ensures your complete satisfaction. Our dedicated customer service team provides ongoing assistance, technical support, and rapid response to any concerns across Saudi Arabia.
As an authorized agent of Federal Mogul, we uphold the highest standards in customer support. Our after-sales service includes product verification, technical assistance, and warranty management for all American auto parts - both petrol and diesel. We've established a dedicated customer service department to monitor satisfaction levels and address your needs promptly.
Our commitment to after-sales excellence extends through all our branches in Dammam, Al-Khobar, Jeddah, and Al Ahsa. This nationwide presence ensures consistent quality and timely support regardless of your location in Saudi Arabia.
Our expert technicians provide comprehensive assistance for all American auto parts, ensuring optimal performance and longevity of your purchases.
Our dedicated customer service team follows up on all purchases, ensuring your complete satisfaction and addressing any concerns promptly.
"Time and quality is our motto at work" - this principle guides our after-sales service approach. We understand the importance of responsive support and quality assurance in maintaining long-term customer relationships and ensuring the optimal performance of your American auto parts.
Our after-sales service goes beyond standard support. We've established a customer service department specifically designed to monitor satisfaction levels and proactively address any concerns. From technical advice on installation to warranty support for all American auto parts including packings, gaskets, Dzk, Caltech, clutches, water valves, tentacles, and rods, our team is equipped with the knowledge and resources to ensure your complete satisfaction. We believe in building long-term relationships with our customers across Saudi Arabia.
Responsive Customer Service
Comprehensive Warranty Support
Technical Installation Guidance
Product Verification Services
Customer Satisfaction Follow-ups
Nationwide Support Network
Replacement Parts Assistance
Post-Purchase Consultation